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Telephone operating instructions (standard desk phone)

OpenStage 40

The OpenStage 40 is the standard desk phone in use at ESMT. The guide below describes some of the phone's most commonly used functions. You can also download the full manual using the link provided in the right sidebar. Please note that not all functions described in the full manual are available at ESMT. (This page in German)

OpenStage 40 Operating Elements

<img alt="OpenStage 40 Function and Audio Keys" class="imagecache-

OpenStage 40 Operating Elements

OpenStage 40 Function and Audio Keys

OpenStage 40 5-way Navigator

 

Commons functions

Answering a call (Answer a call with the handset on the base station)

  1. The handset is on the base station.
  2. For incoming calls you have the following options:
    • Pickup
    • Forward
  3. Scroll to the desired option and accept it with OK.
  4. If you pick up on an incoming call, the loudspeaker will activate automatically.

Placing a call (outgoing call)

  1. For outgoing external calls, first dial „0“ from the keypad.
  2. For outgoing internal calls, dial the 4-digit extension. (This also applies to calls between Berlin and Schloss Gracht campuses. All Schloss Gracht extensions now begin with a 6 followed by the same 3-digit extension that was in use before the new telephone system, implemented in August 2011.)
  3. If the handset is on the base station the speaker phone is automatically activated (The speaker phone deactivates when the handset is picked up.)

Using the ESMT Telephone Book

  1. Press the sensor key labeled DTB (Display Telephone Book)
  2. Press OK to enter the directory.
  3. You will have the following options:
    • Common directory quicksearch?
    • Common directory to find a phone number?
  4. Choose common directory quicksearch by accepting with OK.
  5. Type the last name of the person you are searching for using the number keys. Each key has 3-4 letters associated with it. Press the key once to choose any of the letters associated with the key and continue with the next letter in the name. The system will determine which letter you intended by matching it with the next keys that you press. As you spell the name you are looking for, the telephone will display the current best match.
  6. When the telephone displays the name you are looking for, press OK to display the name and number. 
  7. Use the arrow keys to scroll through your options.
    • Make Call?
    • Next Entry?
    • Forward 10 Entries?
    • Previous Entry?
    • Back 10 Entries?
    • Add to Private Dir?
    • Return?

(Use the common directory to find a phone number option to find a person that is associated with a particular number.)

Logging Incoming/Outgoing Calls

  1. Press the sensor key labeled DTB (Display Telephone Book).
  2. Using the forward arrow key, you will be presented the following options:
    • Display Telephone Book Common directory?
    • Display Telephone Book Private directory?
    • Display Telephone Book Call Logging Incoming?
    • Display Telephone Book Call Logging Outgoing?
    • Display Telephone Book Telephone Book SETUP?
    • Display Telephone Book Display memory info?
    • Display Telephone Book Exit DTB?
  3. Choose Display Telephone Book Telephone Book SETUP.
  4. You will have the following options:
    • Password Control?
    • Call Display ON
    • Call Logging Incoming?
    • Call Logging Outgoing?
    • quicksearch OFF?
    • Return?
  5. Choose Call Logging Incoming? or Call Logging Outgoing?
  6. You will have the following options:
    • Switch OFF? or Switch ON?
    • Delete ALL Entries?
  7. Accept Switch OFF? or Switch ON? by pressing OK.

Call up Logged Calls

Note: Call logging is off by default. See the instructions above to activate call logging.

  1. Press the sensor key labeled DTB (Display Telephone Book).
  2. Use the forward arrow key to scroll to Display Telephone Book Call Logging Incoming or Display Telephone Book Call Logging Outgoing.
  3. When calls have been logged, use the forward arrow keys to scroll through the following options:
    1. NA? (same as Make Call but only displays if the call has not been answered)
    2. Make Call?
    3. Next Entry?
    4. Previous Entry?
    5. Add to Private Dir.?
    6. Delete Entry?
    7. Return?
  4. Accept an option with OK.

Consultation with a second party

  1. During a call, the following options will be shown:
    • Consultation?
    • Start transfer?
    • Start conference?
    • Save number?
  2. Accept the consultation option with OK.
  3. Enter the destination number to place the consultation call. (Alternatively, you can also choose to return to the call if you don’t want to start a consultation.)
  4. With the command Release and return end the second call and automatically go back to the first caller.

Call transfer

  1. Place a consultation (see consultation) and enter the destination number.
  2. This time choose the command Transfer and accept.
  3. Afterwards you can hang up and the call will be transferred.

Tip: A call transfer can also be connected through before the destination picks up.

Begin a conference call with another internal/external caller

  1. Place a call
  2. Start a consultation (see Consultation)
  3. While the second call is active, open the menu with the navigation menu button and scroll to the conference command.
  4. If you accept this command, the conference will be started.
  5. Now you will see the following options on your display:
    • Add to conference: In case you would like to add another conference participant
    • Consultation: In case you would like to speak with another person that is not a conference participant

Callback to a called number

  1. You have placed a call to a number that is busy or is not being answered.
  2. Open the menu with the Navigation Menu button.
  3. Scroll to the Callback command and accept it with OK if you would like to activate a callback.
  4. As soon as the called line is no longer busy, you will receive an automatic call and the display will show the respective callback number.
  5. Simply pick up the handset to place the call through to the callback number.

Tip: If the callback is no longer desired, you can cancel it with the Callback command’s delete option.

Call forwarding activation/deactivation

  1. The handset is on the base station
  2. Press the navigation button
  3. Choose the Service Menu > Destinations > Call forwarding. Accept every step with OK.
  4. Choose the category that you would like to activate or deactivate:
    • Variable call forwarding
    • Fixed call forwarding
    • Forward internal calls
    • Forward external calls
  5. After you have chosen a category, scroll to the Enter destination command, accept with OK, enter the destination number, and save with OK.

Program buttons – for telephone or extension key pads

  1. Press the Program/Service Menu function key.
  2. Choose the following options and accept them with OK.
    • Service Menu
    • Destinations
    • Direct destination select
  3. Then press the key that you would like to program
  4. The display will now show Enter new number. Accept the option with OK.
  5. Enter the destination number and accept with Finish.
  6. The following choices will now appear:
    • Use Destination Number
    • Use Destination Name
    • Create Personal Label
    • Return
  7. After you have selected an option, accept with OK.
  8. For the option Create Personal Label, the following options are available:
    • Backspace
    • Save
    • Delete
    • Return
  9. Every sensor key is programmable on two levels, in other words, every key can have two programmed functions.
  10. To program the second level, choose the Shift key.

Published by Andrew Olson on Thursday, 21. July 2011
(last updated 2 years 34 weeks ago)