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Telephone operating instructions (advanced desk phone)

The OpenStage 60 desk phone is in use at ESMT in CA and executive offices. The guide below describes some of the phone's most commonly used functions. You can also download the full manual using the link provided in the right sidebar. Please note that not all functions described in the full manual are available at ESMT. (This page in German)

Operating Elements

OpenStage 60 Operating Elements

Operating Elements

OpenStage 60 Operating Elements

Mode Keys

Open Stage 60 Mode Keys

Audio Keys

Open Stage 60 Audio Keys

Function Keys

Open Stage 60 Function Keys

Common Functions

Answering a call (incoming calls)

  1. The handset is on the base station
  2. For incoming calls you have the following options:
    • Pickup the handset
    • Turn on the loudspeaker

Placing a call (outgoing call)

  1. For outgoing external calls, first dial „0“ from the keypad.
  2. For outgoing internal calls, dial the 4-digit number. (This also applies to calls between Berlin and Schloss Gracht campuses. All Schloss Gracht extensions now begin with a 6 followed by the same 3-digit extension that was in use before the new telephone system, implemented in August 2011.)
  3. Pick up the handset and dial the desired number.
  4. If the handset is on the base station the speaker phone is automatically activated (The speaker phone deactivates when the handset is picked up.)

Using the ESMT Telephone Book

  1. Press the sensor key labeled DTB (Display Telephone Book)
  2. Press OK to enter the directory.
  3. You will have the following options:
    • Common directory quicksearch?
    • Common directory to find a phone number?
  4. Choose common directory quicksearch by accepting with OK.
  5. Type the last name of the person you are searching for using the number keys. Each key has 3-4 letters associated with it. Press the key once to choose any of the letters associated with the key and continue with the next letter in the name. The system will determine which letter you intended by matching it with the next keys that you press. As you spell the name you are looking for, the telephone will display the current best match.
  6. When the telephone displays the name you are looking for, press OK to display the name and number. 
  7. Use the arrow keys to scroll through your options.
    • Make Call?
    • Next Entry?
    • Forward 10 Entries?
    • Previous Entry?
    • Back 10 Entries?
    • Add to Private Dir?
    • Return?

(Use the common directory to find a phone number option to find a person that is associated with a particular number.)

Logging Incoming/Outgoing Calls

  1. Press the sensor key labeled DTB (Display Telephone Book).
  2. Using the forward arrow key, you will be presented the following options:
    • Display Telephone Book Common directory?
    • Display Telephone Book Private directory?
    • Display Telephone Book Call Logging Incoming?
    • Display Telephone Book Call Logging Outgoing?
    • Display Telephone Book Telephone Book SETUP?
    • Display Telephone Book Display memory info?
    • Display Telephone Book Exit DTB?
  3. Choose Display Telephone Book Telephone Book SETUP.
  4. You will have the following options:
    • Password Control?
    • Call Display ON
    • Call Logging Incoming?
    • Call Logging Outgoing?
    • quicksearch OFF?
    • Return?
  5. Choose Call Logging Incoming? or Call Logging Outgoing?
  6. You will have the following options:
    • Switch OFF? or Switch ON?
    • Delete ALL Entries?
  7. Accept Switch OFF? or Switch ON? by pressing OK.

Call up Logged Calls

Note: Call logging is off by default. See the instructions above to activate call logging.

  1. Press the sensor key labeled DTB (Display Telephone Book).
  2. Use the forward arrow key to scroll to Display Telephone Book Call Logging Incoming or Display Telephone Book Call Logging Outgoing.
  3. When calls have been logged, use the forward arrow keys to scroll through the following options:
    1. NA? (same as Make Call but only displays if the call has not been answered)
    2. Make Call?
    3. Next Entry?
    4. Previous Entry?
    5. Add to Private Dir.?
    6. Delete Entry?
    7. Return?
  4. Accept an option with OK.

Consultation with a second party

  1. During a call, the following options will be shown:
    • Consultation?
    • Start transfer?
    • Start conference?
    • Save number?
    • Direct call pickup?
    • Directed call park?
  2. Accept the consultation option with OK.
  3. Enter the destination number to place the consultation call. (Alternatively, you can also choose to return to the call if you don’t want to start a consultation.)
  4. With the command Release and return end the second call and automatically go back to the first caller.

Call transfer

  1. Accept the Start Transfer option with OK.
  2. Enter the destination number
  3. Choose the command Transfer and accept it or lay the handset down.

Tip: A call transfer can be completed before the destination picks up the call.

Begin a conference call with another internal/external caller

  1. Place a call.
  2. Start a consultation (see Consultation)
  3. After the connection is made, choose the Conference command.
  4. If you accept this command, the conference will be started.
  5. Now you will see the following options on your display:
    • Add to conference: In case you would like to add another conference participant
    • Consultation: In case you would like to speak with another person that is not a conference participant

Callback to a busy or answered number

  1. You have placed a call to a number that is busy.
  2. Scroll to the Callback command and accept it with OK if you would like to activate a callback.
  3. As soon as the called line is no longer busy, you will receive an automatic call and the display will show the respective callback number.
  4. Simply pick up the handset to place the call through to the callback number.

Tip: If the callback is no longer desired, you can cancel it with the Callback command’s delete option.

  1. You have placed a call to a number that is busy or is not being answered.
  2. Scroll to the Callback command and accept it with OK if you would like to activate a callback.
  3. The caller that you are unable to reach will become a signal that you would like a callback.

Callup messages (mailbox)

  1. Press the mailbox function key.
  2. The following options will appear:
    • Call log
  3. Four more options will be shown:
    • Output? (redial the saved number)
    • Delete?
    • Next call?
    • Return?
  4. Choose the desired option with OK.
  5. To close the call log, press the telephone symbol function key (far left).

Display and select from call list

  1. Press the call list mode key.
  2. Scroll through the listed call list options: Dialed, Received, Missed
  3. Select an entry from the caller list and accept it with OK when you would like to place the call.
  4. To close the call list, press the telephone mode key (far left)

Sensor Key programming

  1. Press the menu mode key.
  2. Select the following options and accept them with OK.
    • Service menu
    • Direct destination select?
    • Please press a key:
  3. Then press the sensor key that you would like to program.
  4. “Enter new number” will display. Select with OK.
  5. Enter the desired number and select Finished
  6. The following options will be offered:
    • Use destination number? (number label)
    • Use destination name? (only possible with names in the same telephone system)
    • Create a personal label?
    • Return?
  7. Select the option and accept with OK.
  8. For the “create personal label” choice, enter the label with the keypad
  9. You will have the following options:
    • Backspace?
    • Save?
    • Delete?
    • Return?
  10. Exit the entry with Save.

Call forwarding activate/deactivate

  1. The handset is on the base station.
  2. Choose the call forward function key.
  3. Select the edit call forwarding option and accept with OK.
  4. Select the type of call forwarding (i.e. All calls) and accept with OK.
  5. Change the desired forwarding type to on.
  6. Enter the destination number and accept with OK.
  7. Press the back navigation key to save and exit.
  8. Call forwarding is now activated (Function key glows blue)
  9. Press the call forwarding function key again to deactivate call forwarding.

Enter a private telephone book contact

  1. Press the telephone book mode key.
  2. Select the following options and accept them with OK.
    • Options
    • New contact
    • Last name
    • Etc.
  3. Enter the desired information using the displayed keyboard.
  4. Leave the menu with Save & exit (top)

Note: The "Corporate" telephone book option is not available here. Use the DTB (Display Telephone Book) sensor key to access the ESMT telephone book.

  1. Press the telephone book mode key.
  2. Navigate to the desired contact.
  3. To call the standard number from the contact, press OK. The call will be connected.
  4. To choose a number from the contact details press the right arrow in the Touch Guide.
  5. Navigate to the desired entry and accept the selection with OK.

Tips for executive/secretary system

In addition to the general functions, there are three additional options:

  • Direct call to executive phone or secretary
  • Direct pickup of executive phone or secretary
  • Call transfer to executive phone or secretary

Transfer call to executive phone during the call

You can transfer a call that you have answered to the executive phone by pressing the executive phone’s named sensor key and hanging up.

In-bound calls for the executive phone while the secretary phone is busy

  1. Press the Pickup key
  2. Press the Direct call key
  3. To return to the first call, you have to possibilities:
    • Hang-up and you will be automatically connected to the other call
    • Select return to waiting call and accept with OK.

Forward calls to executive phone/ secretary phone

Press call forward – all calls now go directly to the executive phone or secretary phone as requested.

Published by Andrew Olson on Wednesday, 20. July 2011
(last updated 2 years 34 weeks ago)